Most of us have been trained to write user stories.
As a < type of user >, I want < some goal > so that < some reason >.
We write these on whiteboards.
We write these on notecards.
We write these in crazy software that promises to help us work more efficiently.
In the end, they end up being used as a checkbox
At Memorial Sloan Kettering Cancer Center (MSK), the Department of Patient and Caregiver Engagement is dedicated to communicating and engaging with cancer patients, their caregivers, and the public. Within the department, the Patient and Caregiver Education Program collaborates with healthcare professionals to provide accurate, clear, and reliable educational resources.
Any libre software, volunteer, or even startup project will have elements of do-ocracy (rule of those who do the work) but not all decisions should devolve to implementors. Rather, a basic principle is that decisions should be made by the people who are most affected.
A handful of visionary people in the city of Cambridge, Massachusetts wanted an online resource to help families easily find activities, services, and resources.
Drupal is one of the largest and longest-standing Open Source communities, yet it can feel difficult to make an impact. How do you find your place in such a large and diverse community?